Business phone systems like VoIP are gradually replacing traditional phones in businesses. These legacy systems are capital intensive to install and maintain and are difficult to scale as business needs change.And after the pandemic hit the world and working from home became a norm, the demand for cloud-based communication systems grew more than ever.Considering the capabilities of VoIP systems to streamline communication, cost effectiveness and advanced features, it makes sense to invest in them.
How to do it?
Voice over Internet Protocol (VoIP) is a telephone service that allows you to make and receive telephone calls using an Internet connection. This technology works by converting your voice sound into digital signals and sending it over the web.VoIP allows you to communicate with people anywhere and anytime as long as you have a stable internet connection.This telephone system differs from traditional telephone connections such as landlines using copper wiring.Therefore, you can easily interact with your team members or clients abroad at a lower cost.VoIP systems are the perfect choice for businesses of all sizes. From startups and small businesses to medium and large enterprises, everyone can easily use this modern phone system to reduce costs and increase convenience and benefit from its valuable features.Some of the features included in modern VoIP systems are:VoIP systems are basically of two types:Advantages of VoIP systems .Implementing VoIP systems in your business has many advantages.
Rentable
One of the biggest benefits of using a VoIP system is cost effectiveness for all sizes of business. Unlike traditional phone systems where you had to pay for every call minute, now you have to pay a small monthly fee to your VoIP service provider.Moreover, if you deal with international customers and need to speak to them regularly, it will save you a lot of money compared to expensive traditional calls. Moreover, the software and hardware systems for operating VoIP systems are also less. You also don’t have to invest in maintaining or upgrading systems.
Global Access
With changing work dynamics post-pandemic, many companies are offering work from home to their employees. Now the entire team can be connected using the modern phone system and utilize its benefits such as video conferencing, texting and calling etc. Plus, you don’t have to travel thousands of miles for business meetings and risk your health. Using your VoIP is enough for smooth business operations.
Network flexibility
The underlying VoIP network does not have to be part of any particular technology setup. Instead, you can use your WiFi, Ethernet, etc. current for connectivity. In this way, it removes the complexities and limitations of traditional systems and allows greater flexibility.
Easier to install and configure
Even if you are not a geek, you will not feel any problem while installing and configuring VoIP systems. All you have to do is connect your configured VoIP system to the internet and start using it for communication. Moreover, using a cloud-based VoIP system will also save you from performing upgrades and maintenance.
Scalability
Your growing business needs scalable solutions, and VoIP systems provide this capability, unlike traditional phones which are much more difficult to scale. You can add a phone line quickly for a new member and remove a line easily if someone leaves.Plus, you can seamlessly integrate these systems with other tools and technologies and improve your productivity.Finally, Vonage is a no-frills VOIP solution with excellent uptime and worldwide availability worthy of your consideration.
Aircall
Aircall provides VoIP phone systems that can scale your businesses and offers a flexible solution for the whole team to collaborate today and tomorrow. Start managing your business calls and integrate them with other tools to make your work more accessible and convenient.
Using the tool makes it easy to onboard teammates from various departments and create numbers in many countries. You can also adjust the settings based on your business demands for desktop, web, and mobile apps. Allow Aircall to automatically sync your call details with help desk and CRM software to save time and avoid switching between apps.
You’ll be able to view call recordings, view the history of each account, lead, or contact, and see the context around each conversation. Gain visibility by seeing who is on the call and who is free to take the incoming call. Using metrics allows you to learn the reason for missing incoming calls and on-time wait times. Plus, you can track historical trends to improve team and individual performance.
Collaborate with your team using the conference call feature with Aircall VoIP calling solution. It offers more features such as hot transfer, international numbers, toll free, opening hours, ringtone on speakers, interactive voice response, transfer to phone, shared contacts, etc. . Direct every call to the right person with time or skill-based routing, comment on calls, and stay organized with beacons.You can check if Aircall can port your existing business number and get everything you need for just $30/user/month, including a free trial.
RingCentral
Convert your traditional phone system into a new business phone system with RingCentral . It offers enterprise-grade features to manage your phones with ease. Using this solution will prevent you from missing calls, and it uses industry-leading compliance, security, and an uptime SLA of 99.999%.
Take your business phone with you wherever you go and enhance your video calling experience to enhance business conversations. It also protects your privacy by allowing you to use the RingCentral number while keeping your personal number private.
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RingCentral is flexible and reliable for your business. It offers a single app for your desktop, mobile, tablet or laptop to manage calls and lets you answer missed calls easily and quickly with automated voicemail transcriptions. Plus, port your existing work number to the RingCentral account and set call routing rules, business hours, change users, and more.
Plus, you can manage employee permissions, monitor call quality, dive into usage, and more from a single app. Also use your available tools for easy invoicing and other support resources. Create workflows and share them with your teammates via video meetings, team messages and phone calls.
Choose a plan based on number of users and other features at a starting price of $19.99/user/month, when billed annually.Nextiva provides exceptional VoIP phone service for your modern business. It is a fully cloud-based solution and guarantees 99.999% uptime with enhanced privacy with SRTP and TLS encryption. Its VoIP phone service empowers your business, whether you have a startup or an enterprise.The tool comes with Sales Solutions , helpdesk software, unlimited calls, nationwide SMS/fax, auto attendant, and virtual voicemail. You can also use their Android and iOS mobile apps to work on the go, from texting to conference calls with just one click. Plus, it helps boost your productivity with the easy-to-handle desktop app for Mac and Windows.
Nextiva lets you host unlimited video and audio meetings, audio conferences with screen sharing or messaging, create a dedicated conference bridge for meetings, and more. You will get HD sound, crystal clear voice and call recording during VoIP conference.
